I have had the same membership for the past four years this year when he came to renew my membership I was contacted and solicited by several different employees they stated that I could renwew over the phone and I would get the same membership and price. Guaranteed. I...Read more
ive been a member of this gym for 17 years i didnt belive the *** these *** started scaming people *** like that there shady bussiness cancelations till i started reading they steal from hard working people that can barley afford to meet ends end on there memberships ....Read more
Ive been coming to this gym for over 10 years and not once was I told anything about my gym bag. I carry my knee wraps, wrist wraps, and other things to prevent injuries because I have gotten them stolen here at this location and never complained about it. If a rule is...Read more
Ep Fitness - No customer service
If you need to speak to corporate the employees at montwood will tell you to Google the number. Worst customer service ever. The employees believe they are the owners and they can treat people with no respect. The supervisor Justin and Leeha should look for a new job.
Ep Fitness - Facilities for cross training lack air conditioning
Air conditioning in the Coss training area at the Lee Trevino location needs to be taken care off. There is no air and the it is hard to workout with no air
Ep Fitness Membership Review
They kept charging me even though the location for my membership was closed. Moved out of town and rep told me i had to go in person to cancel. Revoked right to debit account literally theft at this point.
Ep Fitness Membership Review
They jus shove you into contracts and dont even go into details about cancelling fees or anything and then your *** to pay the cancelling fees. they suck and this is the last year ill be with them iam getting out as soon as my contract is over they suck *** and soo do the staff they are of no help.
Every month I was paying my gym membership with cash because I have stop using my student card one day a pay with on of my regular cards and this *** call Robert told me that it was best for me to pay with that card and I accept two months later a get a bill from my...Read more
Today I went with my boyfriend that has been a customer and member for over 3 years; I had tried the location at Resler and was ready to go work out today and join at the end but I was rudely kicked out by Cheyenne Hayes (at least that is the name they gave me) saying...Read more
Ever since moving to El Paso, I have looked through a number of gyms, EP Fitness has been the best out of all of them. Customer service was great, explained in detail all about how to cancel, and annual fees and given the best price to fit my budget. I was surprised...Read more
Years ago ep fitness signed me up for 2 memberships without telling me they took money out of my account twice a month. I visited the gym to get it straightened out and the manger there was awful. He wouldn't look me in the eye and kept telling me he had to talk to...Read more
They don't know how to sign up customers. They don't know how to bill. Then they don't want to pay for their mistakes. Beware of Janet, Melissa, Vivian, and Joseph. They are pretend to get things done but all they do is pass the blame! Ep Fitness is quick to charge...Read more
Stay away these are coached *** artists I was pretty much haggled out of the gym with a 200$ fine to get out the contract and on top of that there monthly payments WENT UP AND UP they want you in periodic debt.After 4 years they contact me and literally try to scam me...Read more
I know that there are no bags allowed on the floors...I attend Resler. However, I strictly use the cardio room. In my bag are my running shoes, medicine ball, ab ball, 2 towels. Yesterday, an employess interrupted me on the treadmill, to inform me gym bags were not...Read more
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